Supporting International Students in a Virtual World  (E/SI)

April 27, 2021 | 3:15 - 4:00

Track: Going Global

The COVID-19 pandemic has greatly impacted the field of International Education and international student mobility over the past year. As international students had to quickly shift to an online learning environment, educational institutions across Canada had to come up with creative ways to support these students in a virtual format that lacks face-to-face contact.

During our presentation, we would like to share our best practices in how we use various virtual mediums to provide ongoing support and information to enhance international students’ academic success and support their personal well-being. These include delivering engaging online orientation sessions, providing pro-active case management support, arranging virtual individual/group advising sessions, and conducting regular check-ins during students’ quarantine period. In addition, we will share how we collaborate with current students and program departments to provide pro-active advising support, as well as use social media to further engage with our students. These practices will continue to shape the way we serve our students in the future as we look at a hybrid approach of in-person and virtual support for when we eventually transition back to the campus.

Session Speakers

Anne Harris

Acting Associate Director of International Education

College of New Caledonia

Celine Huang

Manager of International Student Services

Vancouver Community College

Marissa Thola

International Engagement Coordinator

Northern Lights College

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