International Student Support – The Impact of Language and Culture Matching on Help-seeking Behaviours amongst International Students (E/SI)

May 6, 2019 | 13:45 - 14:45

Location: Peller D
Track: Going Global

International students often resist seeking help for many reasons (perceived personal stigma, cultural/linguistic barriers) and by doing so place themselves and their institution at greater risk of significant harm.

In a panel format, this session will begin with a review of the psycho-social struggles international students face (i.e. perceived stigma, low help-seeking behavior) and the role of technology in supporting student mental health. Representatives from Niagara College and the University of Toronto will share their experiences with international student mental health, its impact on their college, and why they decided to implement a digital mental health program targeted at international students. Using specific examples, each panelist will describe how the program integrates with and is promoted as an integrated part of campus culture and an extension of on-campus resources such as the International Office and Campus Counselling. They will then discuss the positive outcomes the institution has seen within its international student population.

This session will demonstrate how the effective implementation of an innovative Student Support Program (keep.meSAFE) has fostered student engagement. 

Session Speakers

Christine Wach

Director, Strategic Partnerships


Janine Robb

Executive Director, Health & Wellness Centre

University of Toronto

Jesse Poulin

Program Manager


Sean Coote

Director, International

Niagara College

Stephanie Walker

Director, Student Support

Morneau Shepell

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